Privacy policy

Renza Beauty
Website: https://renzabeauty.com
Contact Email: info@renzabeauty.com
Last Updated: October 24, 2026

1. Introduction

Welcome to Renza Beauty.

At Renza Beauty, we value your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, browse our products, make a purchase, contact customer support, or otherwise interact with our online store.

By using our website, you acknowledge the information described in this Privacy Policy.

2. Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information.

Personal and Contact Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Customer account information

Order and Transaction Information

  • Products purchased

  • Order details and transaction history

  • Payment status and payment-related information

  • Shipping and delivery information

  • Returns, refunds, and customer service records

Payments are processed through available payment service providers. We do not require customers to send complete payment card information directly to our customer support team.

Technical and Usage Information

  • IP address

  • Browser and device information

  • Operating system

  • Website activity and browsing interactions

  • Cookies and similar identifiers

  • Referral and traffic information

Communications

We may collect information that you voluntarily provide when contacting us, submitting inquiries, subscribing to updates, or communicating with our support team.

3. How We Use Your Information

We may use personal information for the following purposes:

  • Processing and fulfilling orders

  • Managing payments and transactions

  • Providing customer support

  • Communicating order confirmations and delivery updates

  • Responding to requests, returns, and refunds

  • Maintaining and improving website functionality

  • Protecting our website against fraud and unauthorized activity

  • Understanding customer preferences and shopping experiences

  • Providing marketing communications where permitted by law

  • Meeting legal, regulatory, and accounting obligations

We use personal information for legitimate business purposes and in accordance with applicable privacy laws.

4. Shopify and Third-Party Services

Our online store is powered by Shopify, which provides the e-commerce infrastructure used to operate our website.

We may share relevant personal information with service providers that help us operate our business, including:

  • Website hosting and e-commerce service providers

  • Payment processors

  • Shipping and delivery service providers

  • Customer support and communication services

  • Website analytics providers

  • Marketing and advertising services, where enabled

  • Fraud prevention and security providers

These parties may process information as necessary to provide their services, subject to their respective responsibilities and applicable privacy laws.

We may also disclose personal information when required by law, to protect legal rights, or in connection with a lawful business transaction.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to support essential functions and improve the shopping experience.

These technologies may be used to:

  • Remember shopping cart contents

  • Maintain website functionality

  • Remember certain visitor preferences

  • Understand website traffic and performance

  • Improve the customer experience

  • Support advertising and marketing activities where enabled

You can manage certain cookies through your browser settings and any privacy preference tools available on our website.

Disabling some cookies may affect website functionality.

Where required by applicable law, we will request consent or provide appropriate choices regarding non-essential tracking technologies.

6. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may use your contact information to send:

  • Product updates

  • Beauty-related news and inspiration

  • Special announcements

  • Promotional offers

  • Information about new collections

You may unsubscribe from promotional emails at any time by using the unsubscribe link in our emails or contacting us at info@renzabeauty.com.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional or order-related messages.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Our website uses Shopify's e-commerce infrastructure and supported payment services.

Although we take reasonable precautions to protect information, no internet transmission or electronic storage system can be guaranteed completely secure.

Customers are encouraged to protect their account credentials and contact us if they suspect unauthorized account activity.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

  • Processing and maintaining order records

  • Providing customer assistance

  • Resolving disputes

  • Preventing fraud

  • Complying with legal and financial recordkeeping obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

When information is no longer reasonably required, we may delete, anonymize, or otherwise securely handle it as permitted by law.

9. Your Privacy Rights

Depending on your state of residence and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include:

  • Requesting access to personal information we maintain about you

  • Requesting correction of inaccurate information

  • Requesting deletion of eligible personal information

  • Requesting information about how personal information is used or disclosed

  • Requesting a portable copy of certain personal information

  • Opting out of certain targeted advertising or the sale or sharing of personal information

  • Limiting certain uses of sensitive personal information, where applicable

  • Appealing a denied privacy request, where required by law

We will review and respond to verified privacy requests in accordance with applicable laws.

To exercise your privacy rights, please contact info@renzabeauty.com or use any available privacy controls on our website.

We will not unlawfully discriminate against customers for exercising their privacy rights.

10. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.

These rights may include access, correction, deletion, and the ability to opt out of certain sales or sharing of personal information.

Depending on our actual data practices and applicable legal requirements, additional privacy notices or opt-out mechanisms may be available through our website.

California residents may contact us at info@renzabeauty.com to submit privacy-related requests.

We will process eligible requests in accordance with applicable law.

11. Children's Privacy

Our website is intended for a general shopping audience and is not directed toward children under the age of 13.

We do not knowingly seek to collect personal information directly from children under 13 without appropriate authorization.

If you believe that a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.

12. International Data Processing

Our website and its technology providers may process or store information in locations outside your state or country of residence.

Where applicable, personal information may be transferred and processed in accordance with relevant privacy and data protection requirements.

13. Third-Party Websites

Our website may contain links to third-party websites, social media platforms, or services.

We are not responsible for the privacy practices of independently operated third-party websites.

We encourage visitors to review the privacy policies of those websites before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, privacy practices, or applicable legal requirements.

The updated version will be published on this page with a revised effective date.

Where required by applicable law, we will provide additional notice of significant changes.

15. Contact Information

If you have questions about this Privacy Policy, the handling of personal information, or your privacy rights, please contact us.

Renza Beauty

Website: https://renzabeauty.com

Email: info@renzabeauty.com

We appreciate your trust in Renza Beauty and are committed to providing a transparent and respectful shopping experience.